English chatbot services to be available for public bike users
Starting Friday, chatbot services in English will be made available on the Ttareungi app -- a mobile application used to rent public bicycles in Seoul -- the Seoul Metropolitan Government announced Thursday.
Ttareungi is a public bike-sharing system that operates within Seoul, and can be used both by domestic residents and foreign nationals visiting the city after purchasing a voucher through the app.
Previously, the chatbot service for assistance in purchasing vouchers, renting bikes and dealing with technical issues was only available in Korean.
The new chatbot service intends to meet the rising number of the public bike service’s foreign users. While 26,970 foreign nationals used the Ttareungi service in 2019, before the COVID-19 pandemic, 44,292 foreign nationals have used the service as of September 2023, according to data presented by the city government.
The Seoul Metropolitan Government stated that while English will be the only foreign language chatbot service made available from Friday, the city government is looking to develop and add Chinese and Japanese services in the future.
Besides the chatbot system, the Seoul Metropolitan Government also added they will install a direct hotline service between the 120 Dasan Call Center and Ttareungi’s customer service center. The hotline is to operate from 9 a.m. to 6 p.m. on weekdays, and the 120 Dasan Call Center will support three-way interpretation calls between the user and Ttareungi’s customer service center. The 120 Dasan Call Center’s helpline currently offers English, Chinese, Japanese, Vietnamese and Mongolian services.
“This new service will significantly improve the accessibility of Ttareungi for foreign nationals,” said Yoon Jong-jang, head of Seoul Metropolitan Government’s city transportation office. “We are committed to further promoting tourism courses accessible via Ttareungi and diversifying payment options for purchasing vouchers to ensure an optimal experience with the public bike service.”
下一篇:[Korean History] Deadly sinking of Navy ship in 2010 marks worst postwar military disaster
相关文章:
- Blackpink survives 7
- [Life In Korea] Delivering 'taste of life' via street art
- Prestige Biopharma eyes complete value chain
- Architect Dominique Perrault's 'Lightwalk' displayed at French Embassy in Seoul
- Lotte renews online grocery sales race with new mega facility
- [KH Explains] A look back on Lee Jae
- Olympic medalist ‘tricked’ by fiance
- 유엔 대북제재위 "北 가상화폐 탈취 2조3000억, 이전보다 3배"
- 'Violent crimes induced by noise disputes increased tenfold since 2016'
- Hyundai Motor posts highest Q3 earnings on upbeat US sales
相关推荐:
- Exhibition opens to deepen ‘Olympic experience’
- KGC wins minister's award for IP management
- [KH Explains] A look back on Lee Jae
- KGC wins minister's award for IP management
- Experts forecast US
- Prestige Biopharma eyes complete value chain
- Hyundai Motor’s yearly earnings hit record
- Samsung Biologics quarterly sales hit W1tr for first time
- N. Korea closes 7 embassies, now down to 46, says Seoul
- 여권 ‘TK 지지율’ 비상…오늘 서울 오는 박근혜에 주목
- Korea, Japan hold working
- Korea, Britain finance chiefs discuss economic dialogue, investment ties
- Korea, Britain finance chiefs discuss economic dialogue, investment ties
- 與 김재섭 "이낙연, 개딸을 바이러스 취급…메시지 너무 셌다"
- Exhibition opens to deepen ‘Olympic experience’
- Man adopts 2 cats, just to kill them
- Hyundai, Kia named top exporters of the year
- [Herald Interview] Lee Eung
- Seoul to provide 10,000 portable safety alarms to potential gender
- Seoul to provide 10,000 portable safety alarms to potential gender
- 야당 29명 반란, 이재명 방탄 뚫렸다
- 한동훈, 체포안 설명 8분 넘기자…“짧게 합시다” “왜 이리 시끄럽냐”
- FSS issues advisories to fisheries cooperatives federation for W50b investment loss
- [이번 주 리뷰]美 Fed 기준금리 동결…이재명 체포동의안 가결(18~23일)
- Incheon Airport passenger traffic to recover during Chuseok holiday
- "KTX 꼭 타보고 싶다" 했던 김정은 "만족한 합의"…뭐길래
- 합의문도 없는 희한한 북·러 정상회담…결국 비즈니스 관계였나
- Exports log first rise in 13 months in sign of trade recovery for Korea
- Viviz goes all out for 4th EP ‘Versus’
- 통일부 “남북 간 장기간 연락 중단 유감…정상화 촉구”